Updated October 1, 2025
Welcome! The Admit One Corporation (“AdmitONE,” “we,” “our,” or “us”) is excited you’re visiting us. While you’re here, please review the following terms and conditions (“Agreement). This Agreement clarifies our relationship and governs your use of our website (“Site”), our online and mobile ticketing system, and any other services provided pursuant to this Agreement (collectively, the “Services”). By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree, do not use the Services.
You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase tickets or use our Services. By using our Services, you represent and warrant that you meet the eligibility requirements.
Ticket Sales. All tickets are sold subject to availability and applicable laws. Ticket prices may include taxes, fees, and service charges.
Payment. Payment must be made at the time of purchase using the payment methods we accept. You authorize us or our payment providers to charge the applicable fees to your selected payment method.
Delivery. Tickets may be delivered electronically (e.g., via email or mobile app) or physically, depending on the event and method selected at purchase. You are responsible for providing accurate delivery information.
Resale and Transfer. Tickets may be resold or transferred only in accordance with our policies. Unauthorized resale may result in cancellation of tickets without refund.
Verification and Law Enforcement. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. If we are unable to verify or authenticate any information or tickets you provide during any registration, ordering, purchase, ticket posting, sale, authentication, delivery, payment, or remittance process, or if we are no longer able to verify or authorize your credit card or bank account information, your tickets may be cancelled. We may refuse to honor all pending and future ticket purchases made with those credit card or bank accounts and/or via any online accounts associated with those credit card or bank accounts. We may also prohibit you from using the Site.
Refunds are only available as permitted by the event organizer or applicable law. Ticket cancellations, event postponements, or event cancellations are governed by the policies of the event organizer. We are not responsible for costs incurred by you in the event of a cancellation or postponement.
The Site and all data, text, designs, pages, print screens, images, artwork, photographs, audio and video clips, HTML code, source code, software, and tickets obtained from the Site (collectively, the "Content") are owned by AdmitONE or our licensors. We hold copyright, patents, and other intellectual property rights in the Site and Content. We may change the Content and features of the Site at any time.
We grant you a limited, conditional, non-exclusive, non-transferable, non-sublicensable license to view the Site and its Content solely as permitted by these Terms for non-commercial purposes, provided you comply strictly with the license restrictions (see Section 5).
Canada Copyright Modernization Act (CMA) Notice. If you believe in good faith that any content on the Site infringes your copyright, you may send us a notice in accordance with the CMA.
The Site may contain links to websites that are not owned or operated by AdmitONE. Linking does not indicate approval or endorsement. We are not responsible for the content, privacy practices, or accuracy of information on those websites. Use linked websites at your own risk and take precautions to ensure any software downloaded is free of viruses or harmful items.
We cannot prohibit minors from visiting our Site. Parents and guardians are responsible for monitoring what children view and purchase. We recommend using parental control tools to limit access to potentially harmful materials.
The Site is directed primarily to users residing in Canada. Content or services may not be appropriate or available elsewhere. Accessing the Site from outside Canada is at your own risk. We may limit access to certain services or products geographically at our discretion.
Promotions on the Site may have specific rules that differ from these terms. Participation in any Promotion is subject to those rules, which control over these Terms in case of conflict.
We may investigate any violation of these Terms. We may provide law enforcement with information we lawfully collect to assist in any investigation or prosecution of you and may take legal action as deemed appropriate. If AdmitONE determines that you have violated these Terms or the law, or for any other reason or for no reason result in termination of access, we may take action including but not limited to account deletion, ticket cancellations, and any restrictions on future purchases. In the event that any of these actions are taken, you will still be bound by your obligations under these Terms. You agree that we will not be held liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Site or your account or any related information available to you. You acknowledge that monetary damages may not fully remedy breaches, and we may seek injunctive or other relief.
Liquidated Damages. Abusive use exceeding limits (1,000 page requests or 800 reserve requests in 24 hours) may incur liquidated damages of $0.25 per excess request.
The Site and Content are provided "as is" and "as available." Though we endeavour to provide a first-class website free of bugs and other defects, AdmitONE makes no warranties regarding safety, security, accuracy, or uninterrupted access of the platform. To the extent permissible by law, we disclaim all warranties, express or implied, including any warranty of title, non-infringement, accuracy, merchantability, fitness for a particular purpose, or warranties that may arise from course of dealing or course of performance or usage of trade. You release AdmitONE from claims related to third-party actions or content, including viruses or defects. This release includes an express waiver under California Civil Code 1542.
In no event will we or our event organizers, suppliers, advertisers, or sponsors be responsible or liable to you or any third party for, and you hereby knowingly and expressly waive all rights to seek, direct, indirect, incidental, special, punitive, exemplary, or consequential damages of any type or nature (including, without limitation, damages for loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or costs of substitute goods or services), and any rights to have damages multiplied or otherwise increased, arising out of or in connection with the site, the content, or any product, ticket, or service purchased through or provided by the site, or your use or inability to use the site, even if we have been advised of the possibility of such damages, and regardless of whether the claim is based upon contract, tort (including negligence), strict liability, or any other legal or equitable theory.
Without limiting the foregoing, you expressly acknowledge and agree that we will have no liability whatsoever for:
Your sole and exclusive remedy for dissatisfaction with the site, the content, or any products or services offered through the site is to stop using the site and/or to seek a refund from the applicable event organizer to the extent a refund is available under the applicable event organizer’s policies. The limitations in this section will apply even if any limited remedy fails of its essential purpose.
The allocation of risk set forth in this section is an essential element of the bargain between you and AdmitONE. Accordingly, to the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to these terms or your use of the site will not exceed the greater of (a) one hundred Canadian dollars (CAD $100) or (b) the total amount you have paid to AdmitONE for purchases on the site in the twelve (12) months immediately preceding the event giving rise to the claim. In no event will attorneys’ fees or costs be awarded or recoverable against AdmitONE unless required by applicable law.
Nothing in this section is intended to, nor shall it, exclude or limit liability where such exclusion or limitation is prohibited by applicable law, including (but not limited to) liability for death or personal injury resulting from our negligence where such exclusion is not permitted, or other liabilities which cannot be lawfully excluded or limited. Where applicable law does not allow the limitations set forth above, our liability shall be limited to the maximum extent permitted by such law.
This limitation of liability provision survives termination or expiration of these terms.
If anyone brings a claim, demand, action, or proceeding against us that arises out of or relates in any way to (a) your access to or use of the site, (b) your user content, (c) your violation of these terms, (d) your violation of any rights of another person or entity (including intellectual property, publicity, or privacy rights), or (e) your violation of any applicable laws, rules, or regulations, you agree to indemnify, defend, and hold harmless AdmitONE, our affiliated companies, event organizers, suppliers, advertisers, and sponsors, and each of our and their respective officers, directors, employees, contractors, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses of any kind (including, without limitation, reasonable legal fees and costs).
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to fully cooperate with us in asserting any available defenses. You will not settle or compromise any claim without our prior written consent.
This indemnification obligation will survive termination or expiration of these terms and your use of the site..
Any dispute, claim, or controversy relating in any way to your use of the Site, the Services, or to products or services sold or distributed by us or through us will be resolved exclusively by binding arbitration rather than in court, except as follows:
This arbitration agreement is governed by the Canada Commercial Arbitration Act (CAA), including its procedural provisions, in all respects. The CAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver described below.
This arbitration agreement is intended to be interpreted broadly and will survive termination of these Terms. The arbitrator, and not any court or agency, shall have exclusive authority, to the extent permitted by law, to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of this Agreement, including, but not limited to, any claim that all or any part of this Agreement is void or voidable. There is no judge or jury in arbitration, and court review of any arbitration award is limited. However, an arbitrator may award, on an individual basis, the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would.
The parties agree that the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. All arbitration proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action. By agreeing to these Terms, you waive any right to a jury trial or to participate in a class action. If any specific provision of this arbitration section is found to be unenforceable, the entirety of this arbitration section shall be null and void, and neither party will be entitled to arbitrate the dispute.
You agree that these Terms will be governed by and construed in accordance with the laws of Ontario, Canada, to the fullest extent possible.
If you make a payment through our Services and your bank, card issuer, or payment provider reverses the transaction (a “chargeback”), you may be responsible for all associated fees, including administrative costs.
If you install or use our App, you may do so on a single device for personal, non-commercial purposes. Use of third-party app stores (e.g., Apple) is subject to their terms. We are not responsible for interactions with other users, errors, or third-party claims.
We may terminate or suspend Services immediately for violations of these Terms. All provisions which by their nature survive termination (e.g., intellectual property, liability, indemnification) will survive. Fees paid are non-refundable unless required by law or event organizer policy.
Content on the Site may include forward-looking statements about AdmitONE’s financials or operations. These statements are subject to risks and uncertainties and should not be relied upon for investment decisions. We do not undertake any obligation to update such statements.
For questions about these Terms:
AdmitONE Corporation
Cidel Place, Lower Collymore Rock
St Michael, Barbados
privacy@admitone.com
If you are organizing, promoting, or managing events (including offering tickets for such events) via the Services, you also agree to the terms in this section.
The resale of tickets outside of this authorized system is strictly prohibited. Tickets resold through unauthorized platforms may be cancelled without refund, and entry to the event may be denied at the discretion of AdmitONE.
AdmitONE reserves absolute discretion to offer or not offer ticket resale on any given event, to cap resale prices or restrict resale quantities in order to prevent abuse or market distortion.
All resale tickets must meet the same consumer protection standards as primary ticket sales, including full price transparency, clear refund policies, and fraud prevention mechanisms. The seller is responsible for complying with all applicable ticket resale laws.
AdmitONE reserves absolute discretion to implement ticket delivery delays, dynamic barcoding, or other fraud-prevention technologies as needed to enforce this policy.
AdmitONE shall have the right, at its sole discretion, to partner with third-party service providers, marketing platforms, or affiliates to facilitate the listing, promotion, or resale of tickets on the AdmitONE platform or through any resale channels authorized by AdmitONE. Engaging any third party for the purpose of ticket resale, listing, or distribution is prohibited without the prior written consent of AdmitONE.
Resale tickets are also typically subject to a per ticket service fee and a per order processing fee. Per provincial, federal and local laws, some resale tickets are subject to tax, which we either display separately or include in the total service fee amount. Service fees and order processing fees may be subject to change.
If you post a ticket for resale under this policy, we will collect ticket resale payment as your agent. We will deposit such proceeds in an account we maintain and remit the portion of such proceeds due to you, less the amounts to which we are entitled (“Payout”) after the successful completion of the event.